Can I get an estimate over the phone or via email?
No. Contractors who give you a quote over the phone without meeting you or visiting your home should be avoided. Many variables need to be taken into account when providing an accurate proposal. We provide each customer with an in-person consultation, which helps you easily understand the cost of your project and the type of materials that can be used.
How long does it take to get an estimate?
After we meet with you for a free consultation, HomePro will provide you with a written estimate on location or within 24 hours.
What prep work do I need to complete prior to having the contractors arrive?
Every job is different. We will work with you to determine what needs to be done prior to having the work started. Some examples of things you may need to do prior include:
- Emptying out cabinets and furniture
- Turning on an exterior water supply
- Removing pictures and other wall hangings
- Determining colors
Some things you can count on us to do for you:
- Moving heavy furniture as needed
- Removing outlet covers
- Placing protective covers over floors and furniture
How soon can work start?
Many factors go into scheduling work, including weather and size of the job. We work on a first-come, first-served basis. Once you sign the contract, we can work with you to start your project as soon as possible. If you have a specific time you would like the work done, we will do our best to accommodate your schedule.
Do you require any money down?
For most residential jobs, we typically require 25% down before starting the work. The rest is not required until the work is done and you are 100% SATISFIED.
Payments for commercial jobs are negotiated at the time of sale.
Do I need to be home when you are working?
No, but we do ask that you be available each day so we can provide you with our daily progress update and answer any questions you might have. We also ask that you coordinate ahead of time how we can access and exit the work-site.
How long does a project take?
Each project is different. We give our clients approximate start and finish dates. Once we start your project, we stay on it each day until we are finished unless circumstances beyond our control, like inclement weather, prevent us from working.
What about bathrooms?
We do ask for access to a bathroom as a courtesy. We will respect your privacy and your property in using the bathroom.
Will you clean up after the job is complete?
Yes. We do ask for access to a sink that we can use for cleanup or an outside source if that is not possible. Floors and carpets are swept and vacuumed, and furniture is placed back.
Ready To Start?
Contact us to set up a free consultation, and we'll provide you with a written estimate on site or within 24 hours.